Herbert Vitzthum · Rethinking work

RETHINK
WORK.

For associations, chambers, representative bodies, and other organisations with complex administration.

How much of today’s work should not have to be done at all?

Many organisations have been digitalising for years. They introduce software, connect systems, and start using artificial intelligence. Yet employees do not have less work. Often, they have more.

Digitalising an unnecessary process does not make it useful. It only makes it digitally unnecessary.

The problem

Digitalisation alone does not reduce work.

A new process often does not replace the old one. It is added to it. Over the years, this creates more systems, more controls, and more handovers.

The crucial question is not: What can we digitalise?
It is: What do we still need at all?

  • Duplicate data entry
  • Broken digital workflows
  • Shadow spreadsheets
  • Manual checks
  • Unnecessary approvals
  • Recurring enquiries
  • Knowledge held by individuals
  • Growing complexity

The method

The right sequence changes everything.

Technology enters the picture only after it is clear which work should remain.

  1. 01

    Eliminate

    Does this work need to be done at all?

  2. 02

    Simplify

    Can the same value be achieved with substantially less work?

  3. 03

    Automate

    Which recurring rules can systems handle reliably?

  4. 04

    Apply AI

    Where must information be understood, assessed, or connected?

  5. 05

    Empower people

    Where do advice, responsibility, and relationships create the real value?

Free people from work that does not really require people.

Explore the method in detail →

The core service

HALF
THE WORK

The transformation audit for less administration and greater impact.

Explore the transformation audit

We systematically identify which administrative activities can be eliminated, radically simplified, automated, or meaningfully supported by AI—and which should deliberately remain human.

After the audit, you will know:

  • where avoidable work is created today
  • which processes should change first
  • where automation and AI make economic sense
  • what your concrete 90-day plan looks like

“Half the Work” describes an ambition and a way of thinking. Actual savings depend on the organisation, its processes, and its starting point.

Three ways to begin

From first insight to implementation.

01

Potential Check

Where are we losing our time?

A compact starting point for executives and leadership teams. Analysis of selected core processes and first concrete measures.

from approx. €3,500

Arrange an initial conversation →

03

Transformation

Turn insights into results.

Redesign processes, connect systems, automate data flows, and implement useful AI solutions.

based on scope

Discuss implementation →

Compare all services →

Case study · Honours process

Do not process faster. Need fewer steps.

Before

  • around 60 internal steps
  • several IT systems and data transfers
  • manual eligibility checks
  • Word templates, printing, and dispatch preparation

After

  • reuse existing data automatically
  • check eligibility through rules
  • generate documents and labels automatically
  • limit manual work to physically necessary tasks
Progress did not come from making an existing 60-step process faster. It came from no longer needing most of those steps.

Read the detailed case study →

Herbert Vitzthum

About me

I understand technology. And organisations.

My career spans early internet infrastructure, telecommunications, international internet governance, digitalisation, Industry 4.0, software development, and artificial intelligence.

I know digitalisation not only from presentations, but from responsibility for organisations, employees, budgets, members, and measurable outcomes.

My goal is not more digitalisation. My goal is less unnecessary work.

More about my background →

Free diagnostic · about 5 minutes

WORK
RADAR

Where does your organisation create work that should not exist?

Start the Work Radar

The Work Radar reveals the largest potential: eliminate work, simplify processes, automate routines, use AI sensibly, and reclaim human working time.

It is not a blanket rating of your organisation, but an individual potential profile based on your assessment.

Books & ideas

Technology changes more than technology.

German NXDOMAIN coverEnglish NXDOMAIN cover

Novella · German & English

NXDOMAIN

A thought experiment about internet infrastructure, dependency, and the day Austria disappeared from the internet.

Audio summary in German · 1:58

Eight lines of code erase all of Austria.

Download audio ↓

Background discussion in German · 25:51

Eight lines of code erase a country—background to NXDOMAIN.

Download audio ↓

30-minute potential conversation

Where does your working time disappear?

We do not start with new software. We start with three questions: What work is created today? Why is it created? And which of it should no longer have to be done?

Prepare an initial conversation